Privacy Policy

1. Information We Collect

When you register and use the Mahad Partner Portal, we collect the following information:

Business Information:

• Agency name and legal business registration details
• Owner / Director name and designation
• City, state, and business location
• License numbers and compliance certifications
• Years of experience in the manpower industry

Contact Information:

• Email address (primary contact)
• WhatsApp number and phone numbers
• Office address and business contact details

Operational Information:

• Monthly candidate mobilization capacity
• Preferred trades and specializations
• List of existing clients and deployment experience
• Visa demands fulfilled and allocation history

Technical Information:

• IP address, browser type, and device information
• Login timestamps and portal usage analytics
• Session cookies and authentication tokens

2. How We Use Your Information

We use the information you provide strictly for the following legitimate business purposes:

• Vendor Authentication: To verify your business credentials and ensure compliance with registration requirements
• Demand Allocation: To match your agency capacity and specializations with suitable GCC employer visa demands
• Communication: To send you visa allocations, updates, policy changes, and operational notifications
• GCC Employer Due Diligence: To conduct background verification and compliance checks for overseas employers
• Performance Tracking: To monitor your mobilization timelines, candidate quality, and compliance with MEA guidelines
• Operational Management: To manage billing, security deposits, and contractual obligations
• Regulatory Compliance: To maintain records for audits by Government of India, MEA, and GCC regulatory bodies
• Platform Improvement: To analyze aggregated usage patterns and improve the Partner Portal experience

3. Data Sharing & Third Parties

We Share Information With:

• GCC Employers: We share your agency profile, capacity, and specializations with overseas employers to facilitate demand matching
• Government Agencies: We share compliance and operational data with MEA, Ministry of Labor, and GCC government bodies as required by law
• Service Providers: We may share technical information with secure third-party providers for email, hosting, and database management (subject to data protection agreements)

We Do NOT:

• Sell or rent your data to third-party marketers or lead generation companies
• Share your WhatsApp number without explicit consent for purposes beyond operational communication
• Disclose confidential business information such as candidate lists or client details to competitors
• Use your data for unauthorized marketing or advertising purposes

4. Data Security & Protection

We implement industry-standard security measures to protect your personal information:

• SSL/TLS encryption for all data transmissions
• Secure database storage with access controls
• Regular security audits and vulnerability assessments
• Password hashing and authentication protocols
• Limited employee access to sensitive information on a need-to-know basis

However, no method of electronic transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security against unauthorized access.

5. Data Retention Period

We retain your personal information for as long as your account is active and for 7 years after account closure for regulatory compliance and record-keeping purposes as required by labor laws and MEA guidelines.

6. Your Data Rights

You have the right to:

• Access: Request a copy of all personal data we hold about you
• Correction: Update or correct inaccurate information in your account
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Opt-out: Unsubscribe from promotional communications (operational communications cannot be opted out)

To exercise any of these rights, contact us at info@mahadmanpowers.co.in with your request details.

7. Cookies & Tracking Technologies

The Partner Portal uses cookies and session tokens to authenticate your login, maintain your session, and improve portal functionality. These are functional cookies necessary for platform operation, not tracking cookies for marketing purposes.

8. Policy Changes

Mahad Manpower may update this Privacy Policy periodically to reflect legal changes or operational improvements. We will notify you of material changes via email. Continued use of the platform constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Mahad Manpower Services Pvt. Ltd.
Email: info@mahadmanpowers.co.in
WhatsApp: +91 7524937773
Website: www.mahadmanpowers.co.in